On the Grapevine with Benen Tierney

Sean Cleary was interview recently by The Grapevine with Benen Tierney on Castlebar Community Radio. This interview is a great introduction to Loss Assessing and what it entails. To listen to the interview just click on the link below. We welcome your comments. Click here to listen to the interview

Your Personal Journey through A Major Insurance Claim

1. Shock – for you and your family, both physically and financially. It is not nice to read, but this is a definite consequence of a fire, flood, burglary or any other unforeseen misfortune. Shock can result in the need for medical assistance for the more vulnerable and the young.

2. Uncertainty – No one will tell you what will happen next. You would expect to be surrounded by accurate information at this vulnerable time but this is very hard to get. Don’t be surprised if the people working for your Insurance Company are evasive, slow to respond, elusive and unable to be definitive. You are not their concern. The Insurance Company is. A decision or acceptance to liability may take months!

3. Frustration – Gardai may carry out an investigation e.g. Scene of Crime or Forensic Investigation. This can be a slow process, with lack of follow up and often no result or satisfactory conclusion. You the owner may be the last person to receive any information. Continue reading Your Personal Journey through A Major Insurance Claim

What happens when you make an insurance claim

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Once you submit a claim to your insurance company the first thing they will do is appoint one of their professional loss adjusters to use their experience and expertise to minimise the amount of money that they have to pay out. It is important to emphasise that the appointed loss assessor acts solely on behalf of the insurance company and is paid by them.

When the loss assessor visits your property to inspect the damage he or she will discuss the nature and extent of the claim with you and prepare a detailed and confidential report for the insurance company that is not available to you, the policy holder. Continue reading What happens when you make an insurance claim